1. Introduction

Welcome to Reconciliation Trust International ("RTI," "we," "our," or "us"). These Terms of Use ("Terms") govern your access to and use of our website www.reconciliationtrustuganda.com (the "Website") and our services, including mediation, training, and peacebuilding programs (collectively, the "Services").

By accessing or using our Website or Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or Services.

2. Definitions

• "ADR" means Alternative Dispute Resolution.
• "Content" means all text, images, videos, graphics, logos, and other materials on the Website.
• "Services" means mediation, training, peacebuilding, and related services provided by RTI.
• "User," "you," or "your" means any person accessing or using the Website or Services.

3. Eligibility

By using our Website or Services, you represent and warrant that:

• You are at least 18 years of age (or the age of majority in your jurisdiction).
• You have the legal capacity to enter into a binding agreement.
• You are not prohibited from using our Services under applicable laws.
• If using on behalf of an organization, you have authority to bind that organization.

4. Use of the Website

4.1 Permitted Use

You may use the Website for lawful purposes only, including:

• Learning about RTI's programs and services.
• Contacting us for information or assistance.
• Submitting partnership or training inquiries.
• Making donations to support our work.

4.2 Prohibited Activities

You agree not to:

• Use the Website in any way that violates applicable laws or regulations.
• Attempt to gain unauthorized access to our systems or networks.
• Interfere with or disrupt the Website or its servers.
• Use automated means (bots, scrapers) to access the Website without permission.
• Upload or transmit malicious code, viruses, or harmful content.
• Impersonate any person or entity or misrepresent your affiliation.
• Harvest or collect user information without consent.

5. Intellectual Property Rights

5.1 Our Content

All Content on the Website, including text, graphics, logos, images, videos, and software, is the property of RTI or its licensors and is protected by copyright, trademark, and other intellectual property laws.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and view the Content for personal, non-commercial purposes. You may not:

• Reproduce, distribute, or modify any Content without our written permission.
• Use our trademarks or logos without authorization.
• Remove or alter any copyright or proprietary notices.
• Frame or mirror any part of the Website without consent.

5.3 User Submissions

By submitting information, feedback, or materials to us (through forms, email, or otherwise), you grant RTI a perpetual, royalty-free license to use such submissions for our legitimate business purposes, subject to our Privacy Policy.

6. Services Disclaimer

6.1 Not Legal Advice

RTI provides mediation and ADR services, but we are not a law firm. Information on this Website and our Services do not constitute legal advice. You should consult a qualified attorney for legal matters.

6.2 No Guaranteed Outcomes

While we strive to facilitate constructive dispute resolution, we do not guarantee specific outcomes from mediation or other ADR processes. The success of ADR depends on the willingness and cooperation of all parties involved.

6.3 Confidentiality

We maintain confidentiality in accordance with professional mediation standards and our Privacy Policy. However, confidentiality may be subject to legal exceptions (e.g., mandatory reporting requirements).

7. Third-Party Links and Services

Our Website may contain links to third-party websites or services that are not owned or controlled by RTI. We are not responsible for the content, privacy practices, or terms of any third-party sites. You access third-party links at your own risk.

8. Donations

8.1 Donation Processing

Donations made through our Website are processed by secure third-party payment processors. By making a donation, you agree to the terms and conditions of the payment processor.

8.2 Refund Policy

Donations are generally non-refundable. If you believe a donation was made in error, please contact us within 7 days, and we will review your request on a case-by-case basis.

8.3 Tax Deductibility

RTI is a registered non-state organisation in Uganda. Please consult your tax advisor regarding the deductibility of donations.

9. Limitation of Liability

To the fullest extent permitted by applicable law:

• RTI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or Services.
• RTI's total liability to you for any claim shall not exceed the amount you paid to RTI (if any) in the 12 months preceding the claim.
• RTI provides the Website and Services on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind.

10. Indemnification

You agree to indemnify, defend, and hold harmless RTI, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from:

• Your violation of these Terms.
• Your use of the Website or Services.
• Your violation of any third-party rights.
• Any content or information you submit to us.

11. Termination

We reserve the right to suspend or terminate your access to the Website or Services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to RTI, other users, or third parties.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Uganda, without regard to conflict of law principles.

12.2 Dispute Resolution

In keeping with our mission, any dispute arising from these Terms or your use of our Services shall first be submitted to mediation in good faith. If mediation is unsuccessful, the dispute shall be resolved through binding arbitration in accordance with Ugandan law.

12.3 Jurisdiction

If arbitration is not applicable, you agree to submit to the exclusive jurisdiction of the courts of Kampala, Uganda.

13. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last Updated" date. Your continued use of the Website or Services after such changes constitutes acceptance of the updated Terms.

14. General Provisions

14.1 Entire Agreement

These Terms constitute the entire agreement between you and RTI regarding your use of the Website and Services, superseding any prior agreements.

14.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

14.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

14.5 Force Majeure

RTI shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control.