1. Introduction

Reconciliation Trust International ("RTI," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.reconciliationtrustuganda.com, use our services, or interact with us.

By accessing or using our website and services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

2. Information We Collect

We may collect the following types of personal information:

2.1 Information You Provide Directly

• Contact Information: Name, email address, phone number, postal address, and organization name.
• Partnership Information: Organization details, job title, partnership interests, and proposals.
• Donation Information: Payment details, donation amount, and billing information (processed securely through third-party payment processors).
• Communication Data: Messages, inquiries, feedback, and any other information you provide when contacting us.
• Training Registration: Information provided when registering for our ADR training programs.
• Mediation Intake: Basic information provided when seeking mediation services.

2.2 Information Collected Automatically

• Usage Data: Pages visited, time spent on pages, links clicked, and navigation patterns.
• Device Information: IP address, browser type, operating system, device type, and screen resolution.
• Cookies and Similar Technologies: We use cookies to enhance your browsing experience and analyze website traffic.

3. How We Use Your Information

We use your personal information for the following purposes:

• Service Delivery: To provide mediation, training, and peacebuilding services you request.
• Communication: To respond to inquiries, send confirmations, and provide updates about our programs.
• Partnership Management: To evaluate and manage partnership requests and collaborations.
• Donation Processing: To process donations and provide receipts.
• Website Improvement: To analyze usage patterns and improve our website functionality.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Newsletter and Updates: To send you information about our work (you may opt out at any time).
• Security: To protect against fraud, unauthorized access, and other illegal activities.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website, processing payments, or delivering services (subject to confidentiality obligations).
• Partner Organizations: With your consent, when collaborating with partner organizations on specific programs or initiatives.
• Legal Requirements: When required by law, court order, or governmental authority.
• Protection of Rights: To protect the rights, property, or safety of RTI, our clients, or the public.
• Business Transfers: In connection with a merger, reorganization, or transfer of organizational assets.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission.
• Access controls limiting data access to authorized personnel only.
• Regular security assessments and updates.
• Secure storage of physical and digital records.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Subject to applicable laws, you have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Objection: Object to the processing of your personal information in certain circumstances.
• Restriction: Request restriction of processing of your personal information.
• Data Portability: Request transfer of your data to another organization.
• Withdraw Consent: Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the information in Section 12.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how visitors interact with our site.

8.1 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly.
• Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics).
• Functional Cookies: Remember your preferences and settings.

8.2 Managing Cookies

Most web browsers allow you to control cookies through browser settings. You can choose to block or delete cookies, but this may affect the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites, including partner organizations and payment processors. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to delete it.

11. International Data Transfers

Your information may be transferred to and processed in countries other than Uganda. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy and applicable laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.